Need Help?

We’re here to help you make your next event perfect!

To keep our support organized and efficient, we handle all customer inquiries via email and Etsy messaging rather than by phone. We promise a thoughtful, human response to every message.

Reach out via:

Email: support@quetalcelebrations.com

Etsy Messaging: Chat with us directly on our Etsy store at quetalcelebrations.etsy.com
Or use the "Contact Us" form below.

We aim to respond to all emails and Etsy messages within 24 hours but at busy times this may take a little longer.

Our opening hours are 7am-11am ; 7pm-11pm EST Monday - Saturday.